Dr. Dang’s Lab- Medical Diagnostic Centre has won the award for Excellence in Patient Care at the FICCI Healthcare Awards 2010 to recognize initiatives, innovations or new products/services that have led to improved customer satisfaction levels, or a better customer experience.
FICCI had organized a 2-day healthcare conference with the theme- “Healthcare for all: Global Standards with Local Touch”.
A total of 15 awards were given away in 5 categories besides the lifetime achievement awards. Dr. Dang’s Lab won the award for the Best Diagnostic Centre in the category for Excellence in patient care. This category of award has been introduced for the first time this year.
“I am so honored and thrilled to receive the award .My profession is my mission- a mission to provide fast and accurate services in a professional yet comforting environment. Starting from the scratch to setting up one of the best diagnostic centers in the country, our endeavor has always been to keep pace with the latest technological developments and to set international standards in our country,” said Dr. Navin Dang, Director of Dr. Dang’s Lab Pvt. Ltd.
The performance was evaluated based on following parameters: Eligibility Criteria, Case Studies and Presentation to the Jury headed by Justice R C Lahoti, Former Chief Justice of India. Other members included Dr. Sneh Bhargava (Former Director, AIIMS), Dr. Ranjit Roy Chaudhary (Former Chairman, ICMR), Som Mittal (President, NASSCOM), Dr. AK Agarwal (Dean, Maulana Azad Medical College), Dr. Girdhar J. Gyani (Secretary General, Quality Council of India) among others.