Wipro Infotech, the India and Middle East IT Business unit of Wipro Ltd has bagged a 10-year contract from Manipal Health Enterprises Private Limited (MHEPL). Now the IT major will implement its latest Hospital Information System (HIS) solution & data migration services across Manipal Group Hospitals.
The proposed HIS application is patient-centric. It will provide immediate access to clinical, administrative and billing data required for the efficient functioning of a hospital. It will ensure high levels of automation, better availability of information; reduction in patient’s waiting time and better utilization of revenues.
Wipro’s engagement with Manipal Hospitals spans across a gamut of services encompassing integration of HIS with third party software, interfacing with lab equipments and providing infrastructure support services on HIS platform.
Manipal Hospitals has been providing high quality healthcare services to patients for over five decades. It manages around 4,900 beds through15 hospitals, across 11 locations across 5 States in India. The network of hospitals covers all levels of delivery from primary to quaternary care. It has a clinical and healthcare skill pool of over 1,500 doctors and 5,500 nurses, paramedics and support staff. The hospital network annually services around 2 million patients in India and overseas.
“Healthcare is a focus vertical for Wipro worldwide, and we have over 120 satisfied customers successfully leveraging our HIS across India, Middle East and Asia Pacific. With Wipro’s in-depth expertise and rich experience of implementation in hospitals, both in the private and government sector, we are confident of delivering an efficient and cost effective solution to Manipal Hospital, said Anand Sankaran, sr vice president and business head – India and Middle East and Global Business Head - Infrastructure and Services, Wipro.
“Given our plans for Hospital network and business expansion in the near future, it is essential that we complement this with a robust hospital information system that will help in taking us to the next level of our growth trajectory. We believe that our strategic partnership with Wipro in this area will significantly improve efficiencies in providing quality service to our patients across our network, said Rajen Padukone, CEO, Manipal Health Enterprises.
As an area of medical informatics the aim of an HIS is to achieve the best possible support of patient care and outcome and administration by presenting data where needed and acquiring data when generated with networked electronic data processing.
“The HIS implementation initiative will help Manipal Hospitals in improving Quality of Service Delivery by the way of process standardization and automation, improving Patient Satisfaction by reducing waiting time & hence improving overall efficiency of Hospital Operations, said Dr Nagendra Swamy, president & chairman, Quality Council at MHE,
Key benefits of an advanced HIS is improved monitoring of drug usage and study of effectiveness. This leads to the reduction of adverse drug interactions and thus addresses a major patient safety parameter. In addition, it allows easy access to patient data to generate varied records, including classification. It helps as a decision support system for the hospital authorities. HIS also helps in enhancing information integrity, reduces transcription errors, and reduces duplication of information entries.