M*Modal, a leading provider of clinical documentation services and Speech Understanding solutions, has expanded its existing facility in Mysore. The company has set aggressive hiring plans to ramp up the center’s headcount to 600 staff by 2015.
The company which commenced its operations in Mysore in 2012 with 120 employees went on to increase its headcount to 300 to provide clinical documentation services to its healthcare provider customers in the US. Now it opened its second facility in Mysore which was inaugurated new facility was opened by Shaw Rietkerk, Sr. vice president, Worldwide HDS Operations M*Modal, USA,.
Its new 170-seat facility is spans over 5,400 sq. ft. and complements its existing 110-seat, 5,400 sq.ft office at the lower floor. Now with a combined office space of 10,800 sq. ft, the Mysore facility will be able to accommodate additional production and training seats for round-the-clock clinical documentation services. In addition, there is also a 2,500 sq. ft cafeteria provided.
At the opening of the second facility, Rietkerk said that India’s role in M*Modal’s global strategy was crucial. Mysore has contributed significantly to our success. The expansion has also allowed us to further tap into the skilled local talent pool.
With a large talent pool, Mysore has grown to become an important location for M*Modal. Our rapid growth is testimony to the quality of work being done from here, said Biju Thomas, vice president operations, India East said.
M*Modal is a leading provider of clinical documentation services globally. Its global centers are located in the US, Canada, UK., Belgium, Philippines and India. Its Indian operations span across 14 delivery centres in nine cities and have an employee base of 5,200 with over 4,400 staff dedicated to its clinical documentation services business. With state-of-the-art delivery centers and advanced clinical documentation workflow solutions and proprietary speech Understanding technology, it provides unmatched healthcare clinical documentation services to its global customers on a 24/7 basis.