Fortis Hospital, Bannerghatta Road, has been ranked 3rd amongst the Top 20 hospitals across the globe for medical tourists in the annual ranking by the Medical Travel Quality Alliance. It has received this recognition for the 5th time in a row.
A hospital, clinic or medical tourism agency receives medical tourism certification through a formal evaluation against standards of quality in 10 non-clinical areas that directly impact a medical tourist’s wellbeing and good results. The MTQUA evaluation team reviewed how the hospital manages a medical tourist including the inquiry process, intake procedure, and care management after discharge. They studied the hospital’s website and internet marketing, communication procedures, privacy and security measures, multicultural sensitivity, International Patient Services department, care support services and certain operations and business procedures that influence the quality of treatment and care a medical tourist receives.
“It is encouraging to receive such high level of accreditation, consistently. By providing a strong foundation of quality, along with affordability, in our patient care processes, we have delivered to both our domestic and International patients exceptional value. Our effort is to ensure transparency of care and most importantly cater to the unique needs of medical travellers. This achievement inspires and prompts us to maintain our momentum and uphold this hospital’s global standing,” said Karthik Rajagopal, Regional Director, South, Fortis Hospitals.
India is placed among the top three medical tourism destinations in Asia as per a combined study by consultancy firm KPMG and industry body FICCI due to the low cost of treatment, quality healthcare infrastructure and availability of highly-skilled doctors.
Medical Tourism is growing sector in India which is projected to reach $2 billion by this year with an annual rate of 30 per cent. The leading medical tourism destinations in India are Andhra Pradesh, Karnataka, New Delhi, Kerala, Tamil Nadu and Maharashtra. At present India has maximum number of medical tourists from SAARC Countries (Afghanistan, Pakistan, Nepal, Bhutan, Bangladesh, Maldives and Sri Lanka) due to their geographical proximity and political co-operation agreements.
Medical Travel Quality Alliance, an independent international organization founded in 2009 to promote the special safety and quality needs in treatment and care of medical tourists, publishes the Top 10 World’s Best Hospitals for Medical Tourists and Best Practices in Medical Tourism. The recognition is offered on the basis of key criteria such as quality of medical care offered to the patients, international patient management, accessibility to the hospital by the international medical travellers, value for services, patient safety and security. It is only global certification program for hospitals, clinics, agencies, recovery resorts and related services and providers.