Horizon Healthcare, Ciber partner to deliver enterprise mobile framework automating national account sales process
Ciber, Inc. a global information technology consulting, services and outsourcing company, announced an alliance with Horizon Healthcare Services, Inc., New Jersey’s oldest and largest health insurer, to develop a mobile solution on the Apple iPad using Ciber’s ciDash framework to provide real-time account and benefits information to its sales force.
Health insurance sales executives need relevant information to educate prospective customers about benefit plans and their associated costs as well as real-time automated processes to sign up new customers. Ciber is helping Horizon sales executives achieve both of these goals.
“Our goal is to use the latest technologies to benefit our customers or our potential customers and working with Ciber, we are putting the latest mobile technologies to good use for our sales team,” said Joseph T Brand, Horizon’s chief technology officer.
Market expansion and new mandates transform the role of the sales executive to one of a change agent with the responsibility for educating the client on reform impact, providing timely, accurate information needed to effectively manage healthcare spend. Ciber’s mobility solutions for healthcare organizations are designed to enable the sales executive with real-time flexible management tools.
“Working with Ciber, our sales team now has access to critical information on a real-time basis that benefits our customers and helps us demonstrate how we can benefit potential customers with all their health insurance needs,” said Timothy Harbison, Horizon Sales Manager.
Ciber’s enterprise mobile strategy and frameworks accelerate adoption of the technology as an enterprise standard. Ciber’s enterprise mobility solutions for healthcare clients are complete with the necessary components required to implement custom mobile application development, enterprise architecture, data management and change management.
“Ciber understands that our healthcare clients have ‘mobility’ on their mind. The industry needs to reduce costs and modernize business processes and a digital operating environment will help them achieve these goals. Industry participants want the ability to ‘face’ the customer armed with real-time data and individual preferences, and that’s what we will offer them,” says Denise McKenna, senior director, Healthcare Vertical.
Ciber Inc. is a global information technology consulting, services and outsourcing company applying practical innovation through services and solutions that deliver tangible results for both commercial and government clients.
Horizon Healthcare Services Inc., the state’s oldest and largest health insurer, is a not-for-profit health services corporation and also provides a wide variety of health and dental insurance products and services, including Medicare and Medicaid products, for businesses and individuals.