Wockhardt Hospitals, one of India's leading super-specialty hospital groups, launched the E-one emergency care network services to complement its current network of Intensive Care Units (ICU's) located strategically across the central suburbs of Mumbai.
The E-one service is a comprehensive network which connects all Wockhardt Hospitals ICU's through a fleet of well-equipped ambulances thereby ensuring not only the immediacy of the response but also timely emergency medical intervention at a well equipped ICU. E-one network ambulance is a mobile emergency service- a state-of-the-art ambulance equipped with sophisticated life-saving equipment and trained paramedics. Rtn Ashok Nangia, president Rotary - Mulund flagged off the E-one service in the city.
The E-one network will currently facilitate critical care to the patients by connecting them to the ICUs located at Wockhardt Hospitals in Mulund, Vashi and Kalyan and Pancholee Hospital in Ghatkopar. Currently the network has 75 critical care beds and the number is expected to go up significantly in the near future. The dedicated emergency service will initially have a fleet of five mobile intensive care unit ambulances equipped with all advanced life saving equipments. The ambulances are equipped with a suction pump, syringe pump, ventilator, defibrillator, oxygen cylinder along with all important medicines needed in an emergency. A team of specialists trained in Emergency medicine and a team of paramedics provide 24x7 support and cover. The service ensures that in times of medical emergency the patients are treated with new generation emergency care management protocols which are uniform within the Wockhardt Network of ICU's.
Speaking on the occasion Dr Ravindra Karanjekar, associate vice president, Wockhardt Hospitals Mumbai said, "As most medical emergencies like a sudden heart attack, stroke or an accident does not give anyone the time to think and where to head to for emergency care, time and connectivity to the right centre is a critical factor. The E-one network care not only serves as a fully equipped ambulance but also brings the patient to the nearest Wockhardt Hospitals led intensive unit for further treatment."
During a critical medical emergency when 67994400 is dialled at Mumbai the call is connected to Wockhardt Hospital's E-one central emergency care command centre, which promptly directs an ambulance from the nearest Wockhardt Hospitals ICU that's closest to the location of the emergency. These ambulances can be tracked through the network thereby ensuring constant monitoring of the status of the patient while the patient is in transit to the ICU.A two way communication system also ensures that the facilities at the Emergency bay and the ICU are kept ready to ensure minimum loss of time.
In critical cases expert guidance is issued via a dedicated telephone line by trained doctors from the closest branch of Wockhardt Hospitals. The trained doctor in E-one is in constant touch with the super specialists in the hospital. This ensures that no time is lost, and the immediate steps of treatment are already in motion even before the victim reaches the hospital.
Dr Deepu Banerjee, consultant Neurosurgeon, Wockhardt Hospitals said, "In most cases the first one hour after accidents is vital; it is called the Golden Hour, it is very important for the patient to get necessary treatment in this golden hour. Generally accident victims reach the hospital very late. The E-one service will benefit the patients in receiving the initial medical attention during an emergency and reaching the appropriate ICU unit on time as the biggest challenge in Mumbai is reaching the right destination on time."
Rtn Ashok Nangia said, "This is an excellent initiative by Wockhardt Hospitals to save lives. The quality of Medical care rendered during an emergency decides the outcome of the quality of life. E-one as a comprehensive emergency care service is a solution which Mumbai needs."
Dr Manjeet Juneja, consultant cardiologist Wockhardt Hospitals Mumbai said, "The science of medical emergency management is evolving rapidly across all specialities. It is important that patients receive the most appropriate therapies of treatment and in this context we are backing the E one emergency care network service with a team of super specialists across different specialities who can provide the most contemporary critical care."