MUrgency is providing free life support training to doctors, nurses, emergency medical teams (EMTs) and  paramedics enrolled on the One Global Emergency Response Network which is a dedicated mobile app to handle health crisis.

The training programme for responders includes Basic Life Support (BLS) training; Cardio Pulmonary Resuscitation (CPR) training; Automated External Defibrillator (AED) training and First Aid (FA) training besides mobile app training and soft skills.

The medical training and certification will be provided by LifeSupporters Institute of Health Sciences, Mumbai a certified international training centre of AHA - American Heart Association.

“Preliminary assessment of healthcare providers has revealed that the 2015 AHA Guidelines on BLS and First Aid were not clear and they needed upgrading of their skills,” said Dr Ajay Desai, director, LifeSupporters Institute of Health Sciences (LIHS), MUrgency’s training partner.

BLS is a level of medical care which is used to stabilize victims in life-threatening situations until they can be given full medical care at a hospital. One of its key components is the CPR, the act of performing chest compressions and giving rescue breaths to a person who is non-responsive.

The network which was unveiled in February this year has so far enrolled over 1100 medical responders and 70 hospital emergency rooms in Punjab’s TriCity at Chandigarh, Mohali, Panchkula. The average response time to handle an emergency is under 9.20 minutes. Responders are chosen through a rigorous selection process via a multiple choice test, interview with doctors, and a post training test covering practical and theoretical.

“We are building the team  through a rigorous validation and training process. The medical professionals on the MUrgency will have the opportunity to have hands-on-practice in BLS including CPR. Under the BLS Lab On the Go programme, the medical experts will gather the required know-how via audio visual training material and hands-on-practice,” stated Sweta Mangal, director, Global Emergency Response, MUrgency Inc.

The service was launched on February 16, this year in the TriCity area of Punjab to assist people get instant emergency medical help with just one tap of their mobile phone. The app is growing both in user base and engagement in Punjab, India and is currently available on both Android and iPhones.

Stressing on the need to create massive awareness on first aid & BLS for doctors, nurses, EMTs and paramedics, Dr. Ajay Desai, said, “Doctors have many doubts about the concepts of emergency care. They are eager to learn effective and evidence based tools to identify and manage emergency situations such as cardiac arrest.”

Currently, 6.25 billion people in the developing world do not have access to timely healthcare. The average response time in urban India is 30+ minutes and in rural India it is 45+ minutes. Post launch service response time of MUrgency – One Global Emergency Response Network in the TriCity area in Punjab has shown average performance of 9.20 minutes for response after triggering the emergency response on the mobile phone.